Help And FAQs
How can we help?
Find answers to most common issues by browsing our FAQs and Tips below, or visit our Education Center for video tutorials and step by step demos.
Education Center
Here you’ll find video tutorials for many of our convenient digital services, along with interactive click-thru demos to try our products in a test environment that mimics our actual products, step by step.
Click-Thru Demos
Product Tutorial Videos
Lost or Stolen Card?
If your card has been lost or stolen please contact the bank immediately at 1-888-750-2265, or contact your local branch.
To report a lost or stolen card during weekends or after hours, call 1-800-992-3808.
You can also restrict card access using our mobile app. Select "cards" from the menu and turn card status to "off".
To report a lost or stolen card during weekends or after hours, call 1-800-992-3808.
You can also restrict card access using our mobile app. Select "cards" from the menu and turn card status to "off".