Help And FAQs
How can we help?
Find answers to most common issues by browsing our FAQs and Tips below, or visit our Education Center for video tutorials and step by step demos.
Education Center
Here you’ll find video tutorials for our convenient digital services.
Product Tutorial Videos
Helping You Stay Informed About Fraud
Scams are becoming more common - and more convincing. Staying informed is one of several ways you can help strengthen your defenses against fraud. Our Fraud Education Center provides information on common scams, red flags, and simple steps you can take to help protect your accounts and personal information.
Learn more at our Fraud Education Center.
Lost or Stolen Card?
If your card has been lost or stolen please contact the bank immediately at 1-888-750-2265, or contact your local branch.
To report a lost or stolen card during weekends or after hours, call 1-800-992-3808.
You can also restrict card access using our mobile app. Select "cards" from the menu and turn card status to "off".
To report a lost or stolen card during weekends or after hours, call 1-800-992-3808.
You can also restrict card access using our mobile app. Select "cards" from the menu and turn card status to "off".