Take Control of Your Credit Wellness
Support your credit wellness with easy‑to‑use tools available right inside Digital Banking.
Credit Score in Digital Banking
The Credit Score tool, powered by SavvyMoney®, gives you simple, convenient access to your credit score, full credit report, credit monitoring, financial tips, and education.
How to Enroll
- Log in to Digital Banking.
- From the Account Summary page, select the Credit Score tool.
- Click Show my Score and follow the on screen prompts to enroll.
Tools to Support Your Credit Wellness
The Credit Score tool gives you helpful insights and features to support your credit wellness. With the Credit Score tool, you can:
Frequently Asked Questions
A credit score is a three-digit number calculated to reflect how you manage debt. A credit score is based on information in your credit report and considers your on-time payments, the length of your payment history, your mix of different types of credit accounts, and other factors.
Your score does not take your age, income, employment, marital status, or your bank account balances into account.
You can learn more about credit scores and scoring models from the Consumer Financial Consumer Financial Protection Bureau website: https://www.consumerfinance.gov/ask-cfpb/what-is-a-credit-score-en-315/
No. Viewing your score through Digital Banking is a soft inquiry, which does not impact your credit.
Five major factors make up a credit score:
Payment History
- Your payment history has the biggest influence on your credit score. Even a single late or missed payment can affect your credit score.
- Tip: Sign up for bill pay through Digital Banking or enroll in automatic payments.
- Credit utilization is the percentage of your available credit you are using.
- Keeping balances below 30% may support better credit heath.
Length of Credit History
- Older accounts and the average age of your accounts may positively support your credit wellness over time.
Credit Mix
- Your score benefits from having a mix of credit types, such as credit cards, car loans, and mortgages
- This demonstrates experience managing different forms of borrowing.
Recent Activity
- Applying for credit triggers a “hard inquiry” that may impact your score, while a “soft inquiry” (like viewing your score through Digital Banking) does not.
There are several ways to support your credit wellness:
- Pay bills on time every month. Payment history is the largest factor in your credit score.
- Avoid opening multiple new accounts at once. Frequent inquiries may affect your credit.
- Keep balances low and aim to keep them below 30 percent of the credit limit.
- Reduce total debt where possible.
- Build up credit history by maintaining a timely payment history for a mix of accounts over a long period may improve your score.
- Focusing on improving the information in your credit report is one of the most effective ways to support your long‑term credit wellness.
Three major credit bureaus (Equifax, Experian, and Transunion) and two scoring models (FICO or VantageScore) determine credit scores. Credit Score in Digital Banking uses the VantageScore® model. Over 200 credit report factors may be considered when calculating a score, and each model may weigh credit factors differently, so no scoring model is identical. Other services may use different scoring models or bureaus, which can result in variations.
For a comprehensive report from all three credit bureaus, you may request one annually from AnnualCreditReport.com.
Contact the company associated with the information or the credit reporting bureau.
You can dispute any inaccuracies found on your TransUnion credit report by navigating to the bottom of the SavvyMoney Credit Report and clicking “Dispute”.
Your credit report and score are different. Your credit report is all the information that a credit reporting agency has gathered about you. Credit reporting agencies calculate your credit score by plugging the information in your credit report into their proprietary credit score formula.
Federal law allows you to request your credit report annually for free, but it does not require credit bureaus to include your credit score. For a comprehensive report from all three credit bureaus, you may request one annually from AnnualCreditReport.com.
A credit freeze, also known as a security freeze, limits access to your credit report, helping prevent new accounts from being opened in your name. It does not affect your credit score. While the freeze is in place, you will still be able to apply for a job, rent an apartment, purchase insurance, and receive pre-screened offers. You can temporarily lift or remove the freeze at any time.
How to Place a Credit Freeze?
You can request a credit freeze by phone or online through each major credit bureau:
- TransUnion - Phone: (888) 909-8872 / Online: Credit Freeze | Freeze My Credit | TransUnion
- Equifax - Phone: (888) 298-0045 / Online: Security Freeze | Freeze or Unfreeze Your Credit | Equifax®
- Experian - Phone: (888) 397-3742 / Online: Freeze or Unfreeze Your Credit File for Free - Experian
How to Unfreeze Your Credit Profile?
- Visit each bureau’s website or use your assigned PIN to lift or temporarily remove the freeze.
